We're happy to answer questions or help you with returns.
Please fill out the form below if you need assistance, or email us directly: support@drprepare.com
Detailed info such as model number, SKU, or order ID can help us get back to you faster.
Address: Room 624-625, Taicang German Student Pioneer Park, No. 66 Ningbo East Road, Economic Development Zone, Taicang District, Suzhou, Jiangsu 215000
We're here to help! If you have any questions or need assistance with a return, please fill out the form below or email us directly at: support@drprepare.com
To help us assist you more quickly, please include detailed information such as your order number, product model, and a description of the issue.
Don't forget to provide your email address so we can get back to you promptly.
Customer Support: Business Days
1) Pacific Daylight Time (PDT): 5:00 PM - 3:00 AM
2) Pacific Standard Time (PST): 4:00 PM - 2:00 AM
Contact Us
Address: Room 624-625, Taicang German Student Pioneer Park, No. 66 Ningbo East Road, Economic Development Zone, Taicang District, Suzhou, Jiangsu 215000
