SHIPPING
Dr. Prepare can ship to virtually any address in the United States. We don't ship internationally, but our products are available on the Amazon store in Europe.
Processing Orders
Orders are processed within 1-2 business days and are shipped out as soon as possible.
*Please confirm the shipping address clearly before placing an order, if the replacement is caused by the wrong shipping address, you are responsible for shipping costs.
Shipping
Free Shipping (Standard Shipping): All products have FREE ground shipping offered and arrive between 4-6 business days.
Expedited Shipping: It will be processed the following business day after placing orders. Packages will be delivered between 2-3 business days. The shipping rates are weight-based. The weight of any product can be found on its detail page.
Expedited Shipping Charges Details:
|
From/LBS |
Up to (but not inc.)/LBS |
Cost |
| 0.00 | 1.00 | $9.00 |
| 1.00 | 2.00 | $11.00 |
| 2.00 | 3.00 | $12.00 |
| 3.00 | 4.00 | $13.00 |
| 4.00 | 5.00 | $14.00 |
| 5.00 | 6.00 | $15.00 |
| 6.00 | 7.00 | $16.00 |
| 7.00 | 8.00 | $17.00 |
| 8.00 | 9.00 | $18.00 |
| 9.00 | 10.00 | $19.00 |
| 10.00 | 11.00 | $21.00 |
| 11.00 | 12.00 | $22.00 |
| 12.00 | 13.00 | $23.00 |
| 13.00 | 14.00 | $24.00 |
| 14.00 | 15.00 | $25.00 |
| 15.00 | 16.00 | $27.00 |
| 16.00 | 17.00 | $28.00 |
| 17.00 | 18.00 | $29.00 |
| 18.00 | 19.00 | $30.00 |
| 19.00 | 20.00 | $31.00 |
| 20.00 | 21.00 | $33.00 |
| 21.00 | 22.00 | $34.00 |
| 22.00 | 23.00 | $35.00 |
| 23.00 | 24.00 | $36.00 |
| 24.00 | 25.00 | $37.00 |
| 25.00 | 26.00 | $39.00 |
| 26.00 | 27.00 | $40.00 |
| 27.00 | 28.00 | $41.00 |
| 28.00 | 29.00 | $42.00 |
| 29.00 | 30.00 | $43.00 |
*P.O. Boxes require additional time for delivery and cannot be used for expedited orders.
Order more than one product, they may arrive in multiple packages. Shipments cannot be rerouted once a package has been shipped. We will send a shipment notification email to you once the tracking number is generated.
About Tax
In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
If you have any further questions, please contact us or send an e-mail to support@drprepare.com.
We're here to help! If you have any questions or need assistance with a return, please fill out the form below or email us directly at: support@drprepare.com
To help us assist you more quickly, please include detailed information such as your order number, product model, and a description of the issue.
Don't forget to provide your email address so we can get back to you promptly.
Customer Support: Business Days
1) Pacific Daylight Time (PDT): 5:00 PM - 3:00 AM
2) Pacific Standard Time (PST): 4:00 PM - 2:00 AM
Contact Us
Address: Room 624-625, Taicang German Student Pioneer Park, No. 66 Ningbo East Road, Economic Development Zone, Taicang District, Suzhou, Jiangsu 215000
