To control this portable air conditioner, you have two options: 1) Utilize the built-in intuitive touch panel; 2) Operate it with the included remote control (requires two AAA batteries, not included).

The portable air conditioner is compatible with all window types as long as you have the appropriate window sealing kit. Our package includes a window installation kit suitable for both vertical and horizontal sliding windows. If your windows are of the push-out or pull-in type, you should purchase the corresponding window sealing kit separately.

Yes, some noise is normal as the built-in compressor works to cool your space. Here are a few tips to reduce the sound during use:
1. Activate “Sleep” mode – this lowers the noise level to around 45 dB.
2. Place the unit away from your bed to minimize disruption at night.
3. Use sleep earbuds if you’re sensitive to sound.
4. Or, if you enjoy white noise, the sound may actually help you sleep.

Here are a few tips to boost cooling efficiency and improve your comfort:
1. Pre-cool the room for 20–30 minutes before entering, especially on hot days.
2. Use a fan or air circulator to help distribute cool air more quickly and evenly throughout the space.
These steps can make a noticeable difference in how cool the room feels.

No, you can't. The sleep mode is only for cooling mode.

Yes, in the event of an accidental power outage, the unit will automatically restart and restore your previous temperature and mode settings, thanks to its built-in memory function.
Note: This feature only works during actual power outages — it does not apply if the power cord is manually unplugged.

Not right away. Please let the unit sit upright for 24 hours after unpacking. This allows the refrigerant to stabilize and ensures optimal cooling performance.